Privacy Policy
1. Introduction
At RIDER ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our delivery person Android application ("App").
a. Information We Collect
We collect several types of information to provide and improve our services:
1.1. Personal Data
When you register or use the App, we may collect personal data, including but not limited to:
- Full name
- Email address
- Phone number
- Home address
- Identification documents (e.g., driver’s license)
- Vehicle details (if applicable)
1.2. Location Data
To provide delivery services efficiently, the App may collect precise location data from your device in real-time. This helps in tracking deliveries and ensuring timely completion of orders.
1.3. Usage Data
We may collect information on how the App is accessed and used, such as:
- Device type and model
- Operating system version
- App usage data (e.g., time and duration of use)
- IP address
2. How We Use Your Information
We use the information collected to:
- Provide and maintain the delivery service
- Communicate with you about your account, deliveries, and other services
- Process payments
- Ensure delivery route optimization and job assignments
- Improve the App and address any technical issues
- Comply with legal obligations
3. Sharing Your Information
We may share your information in the following scenarios:
3.1. With Customers
We may share your name, profile picture (if applicable), vehicle details, and real-time location with customers during active deliveries to facilitate communication and ensure efficient service.
3.2. With Service Providers
We may share your information with third-party service providers that assist us with various operations, including payment processing, cloud storage, or customer support. These providers are bound by confidentiality agreements and are required to safeguard your data.
3.3. Legal Obligations
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
5. Security of Your Information
We implement a variety of security measures to ensure the protection of your personal data. While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee its absolute security.
6. Your Data Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the data we hold about you
- The right to request corrections to your personal information
- The right to request deletion of your personal data
- The right to object to certain data processing activities
To exercise these rights, please contact us at cloudkitchenkoraput@gmail.com.
7. Children’s Privacy
Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from individuals under 18.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted within the App and updated at the "Last Updated" date above. Continued use of the App following the changes signifies your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: